- Who are we and how can we help?
- Referral Information
- What to expect
- Other important things to expect
- Information in different languages
- Involving You
- Feedback and Complaints
Islington Community CAMHS (Child and Adolescent Mental Health Service) is a specialist service which works with families, children, young people (aged 0-18) and parents to try and help with any mental health difficulties that your child may be having.
We understand that most young people have some difficulties as they grow up. 1 in 10 children have a mental health difficulty. When these difficulties begin to interfere with everyday life, CAMHS can help to support your child and your family with understanding and helping with them.
A range of mental health professionals work in CAMHS:
Who can help with a range of different types of difficulties. Including problems with:
- Learning & Development
To make this service more accessible for you and your child we offer help in a variety of different settings in Islington. For example, we have a member of staff in every school in Islington. Our main base is at The Northern Health Centre on Holloway Road.
Many different people can refer your child to our service. This could be your child’s school, GP or other health professionals your family may be working with.
You can also refer your child to our service by calling our Duty and Advice Line to find out how we can help you by calling 020 3316 1824 (Monday – Friday 9am-5pm).
What to expect
We understand that this may be a difficult time for your family and understand that everyone has different ways of communicating. We are here to help and have many ways of adapting to how your child or you are feeling.
Families who require an appointment will be offered a initial “choice” appointment which will last about an hour to an hour and a half. This is where we think with you about the situation, what you would like from our service, and how we can help you. Sometimes, we might know of and suggest another service that could be more helpful to you.
After a first appointment we will write to you with a summary of our conversations and the plans we have agreed on. A copy of this is sent to the person who referred you and to your child’s GP. A closing letter will also be sent when you have stopped seeing us, saying how things have progressed.
If, in the initial “choice” appointment, we think further appointments would be useful, we will suggest what kind of therapy/work we might be able to offer.
In the continued appointments we will work with you and your child on joint decisions and help your child/family reach their goals.
Anything you discuss with us is confidential.
If we think it will be useful to speak to other agencies about you to help you or if we have worries about your safety then we may need to talk to other service about how they might be able to help you and your child.
We will seek to ensure that the help we suggest fits for you and your child and explain the possible choices if you do not agree.
We understand that understanding your/your child’s needs is very important when working with your child and family. We will try and meet your needs the best we can.
For example, if you need an interpreter we can arrange this for you.
If you would like information delivered to you in a certain way (for example; written down) then please let us know and we can arrange this.
Please select your language from the drop-down menu at the right hand side of the website.
We believe, as parents, that you should be at the centre of your child’s care and believe that you know best when it comes to shaping our service.
For example, parents, involved in our service, helped to design this website you are reading!
Amongst lots of other involvement projects, we hold monthly parent and young peoples groups to give you a chance to be involved and share your views about the service.
If you are interested in taking part please let us know by calling 020 3316 1824.
We believe that your opinions matter and try to learn from feedback whether that may be good or bad!
You can give us feedback by:
- Contacting CAMHS by:
- Calling 020 3316 1824
- or emailing email@example.com
- Or to make a formal complaint please contact PALS (Patient Advice Liason Service)
- Calling 020 7288 5551
- or email whh-tr.whitthealthPALS@nhs.net